Putting People First - person-centred approaches to supporting individuals
This tailored training course is delivered by our Advocacy team and draws on the person-centred approaches to care, as outlined in the Advocacy Charter and used by our expert team throughout their work.
Learning outcomes: Through this course, participants will have a greater ability to:
- Identify and develop active listening skills
- Learn person-centred approaches to how to support people
- Better understand how to support people who cannot instruct you
- Understand the law around mental capacity
Who for:
This course is designed for organisations supporting individuals over 18. This could include care workers, adult social workers, job coaches, housing officers, service navigators, legal advisers, community workers or anyone working in a supportive role with individuals.
Delivery:
Our Putting People First training is three hours long.
The session can be delivered online or in person, either in-house or within our fully accessible premises at One Strawberry Lane.
Quality assurance:
We are a multi-award-winning advocacy service with specialist skills and expertise and nearly 30 years’ experience in providing high-quality support to people to have their voices heard and rights upheld. We have provided this training to nearly 300 paid and volunteer advocates to improve their skills.
The Advocacy Charter is part of the Advocacy Code of Practice and lays out the core principles of Independent Advocacy. It provides guidance for advocates aimed at providing clarity, support and boundaries for their practice
Whilst the Code of Practice and Advocacy Charter focus on Independent Advocacy, they can be used very successfully as a framework to inform person-centred approaches to practice in non-advocacy settings.
You might also be interested in:
- Supporting People with Neurological Conditions
- Effective Communication and Active Listening
- Cultural Competency
- Equity, Diversity and Inclusion
This module can also be taken as part of our wider Social Justice Champion training.
Book now
Contact Claire Taylor to discuss your bespoke training needs and to book this course for your organisation.
Connected Voice also offers bite-sized ‘lunch and learn’ sessions on a variety of topics, including:
- Effective communication and active listening
- Being assertive and effective negotiation
- Managing emotions and responding to behaviours people find challenging
- Understanding mental health and keeping well
