You have the right to make a complaint about any aspect of NHS care, treatment or service, and this is firmly written into the NHS Constitution.
Advocacy Resources
In this section we provide links to a wide range of useful national resources which you can use to help you advocate for yourself. Use the filter to select a subject. Click on the title of an item to see it in full then click on link to go to the website.
We will check resources regularly, but please contact us if you find an error or a broken link as it will help us to fix it quickly.
Disclaimer: We aim to keep the information in this section up to date and correct. However we do not guarantee the accuracy or reliability of the information or services. Any reliance you place on this information is therefore strictly at your own risk. Where we provide links to other websites, Connected Voice has no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.
Information about courts, tribunals and how to find a court or tribunal.
Government website
Offers some free products, services and advice on consumer rights. Please note some information is only available for a membership fee.
Which website
Shelter helps people struggling with bad housing or homelessness through their advice, support, and legal services.
Shelter website
How to make, register, change or end a Lasting Power of Attorney
Works with people who need our support with their drug, alcohol or substance use, mental health, offending behaviour, unemployment issues and people with a learning disability. Aims to inspire and empower them to discover new possibilities in their lives.
Advice and support to empower anyone with a mental health problem
Advisory, Conciliation and Arbitration Service (ACAS) gives employees and employers free, impartial advice and information on workplace rights, rules and best practice. They also offer training and help to resolve disputes.
ACAS website
Law Centres defend the rights of people who cannot afford a lawyer and work in their local communities to uphold justice and advance equality. Website includes Find a Law Centre
Law Centres Network website
Your local Social Services team can provide information and support. Go to the Government Find Your Local Council, search for your local Council and then search Social Services on your Council’s website.
