Young Women's Outreach Project

What was the challenge?

We felt that it would be of huge benefit to the organisation to have an outsider perspective and a 360 review of our organisation. We wanted to ensure that we were being the very best that we could be and to have an outside perspective would help us to ensure against complacency. As an organisation is it very easy to do things the same way and not question our working methods or consider new ways of working. 

How did Connected Voice help?

We asked Connected Voice to complete an Organisational Strength Review. They interviewed staff, trustees and young women, and then proceeded to review all of our charity documents. When everything was complete, a report was written up with a full action plan that I could then take to the Board of Trustees for discussion and create a list of action points that would then strengthen our Charity. 

What difference did the support make?

The Report made us look at our “norms” and challenged our thinking. It made us think about accountability, quality standards, income diversity and general promotion of the organisation. It has really made us think outside of our comfort zone. For me personally, it has become an essential working document that will make us stronger and more resilient in the future.

Joanne Jopling, Chief Executive Officer, Young Women's Outreach Project